Basic & Advance Selling Skills
About Course
Basic selling skills include communication, active listening, and negotiation. Advanced selling skills include building rapport, understanding customers, and using nonverbal communication:
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Basic selling skillsInclude communication, active listening, persuasive skills, collaboration skills, self-motivation, problem solving, and negotiation.
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Advanced selling skillsInclude building rapport, understanding customers, nonverbal communication, negotiating intelligently, being assertive, product knowledge, time management, and conflict management.
Some other skills that can help with selling include:
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EmpathyUnderstanding the customer’s perspective and showing that you care about their needs
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Active listeningRewording what a customer says and stating it back to them shows that you are paying attention
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Product knowledgeBeing aware of the product and its specifications can help you answer client questions
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Time managementBeing punctual and strategically planning your time can help you achieve your goals
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Conflict managementBeing calm and understanding the core problem can help you take corrective measures
Sales training can help salespeople develop the skills they need to succeed.
Course Content
Basic & Advance Selling Skills
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Basic & Advance Selling Skills
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